First off webhooks are commonly referred as HTTP post, post backs, form posts, and other similar terms. Regardless of naming conventions, InboxParser accepts JSON, XML and standard forms.


From the dashboard click on webhook on the left. The first thing you are will do is create a new webhook parser. You want to create a unique webhook parser for each unique data source or even each uniquely formatted webhook. If you plan on sending webhooks to InboxParser from your live chat service, and on line appointment schedule, and maybe a third party cart, you want to create three webhook parsers. For this example, I'm going to create one and label it JV Zoo.


Once the webhook is created and it will say waiting to receive a message. At this point you need to copy the InboxParser URL and paste it into whatever third party service is sending you the notification. Once the webhook hits the inbox, you are now ready to configure your email parser fields.


This is where we defined what data we want to extract from the webhook. The 'Parser Fields' is where we define what data to extract for each data point you need or want. By default, InboxParser will label the field whatever is contained in the webhook key. The field is configured once the key you are after is highlighted correctly in the preview pane on the right. Repeat this process until you have a parser field set for each data point you want from the data point.


You can adjust this if desired by clicking the edit button. Adjusting the field label and clicking confirm. Check out the actions article next.